Payment, delivery & returns


Our websites uses SSL for a secure environment. We don't charge additional payment fees.
In our webshop you can pay with the methods below. We don't offer the 'cash on delivery' method.



By default we ship with PostNL. Shipments outside the Netherlands are sent via DPD. Based on the size and weight of the products in the shopping cart our shop determines the best shipping method. We do not charge any shipping costs for orders above € 100,-

orders we receive (on working days) will be shipped at
from monday 3:50pm until tuesday 3:50pm tuesday 4:00pm
from tuesday 3:50pm until wednesday 3:50pm wednesday 4:00pm
from wednesday 3:50pm unti thursday 3:50pm thursday 4:00pm
from thursday 3:50pm until friday 3:50pm friday 4:00pm
from friday 3:50pm until monday 3:50pm monday 4:00pm

For special payment/delivery requests please contact us.


In case a product is damaged or you are just not satisfied with it you can return it within 14 days. In that case the products must be in their original packing and not used. All returns need to have an RMA number included.

You will receive an RMA number from us via email.
In case of a return the refund will be completed within 14 days from the moment the package is accepted.

Frixis does not refund the shipping costs from the client to Frixis unless otherwise agreed.
All returns are in any case the clients risk.

Our address for returns:

Frixis Shopping Center magazijn
Kernreactorstraat 24A - 1008
3903 LG Veenendaal
the Netherlands